AIS Windshield Experts Customer Charter

CSR - Windshield Experts

Customer Charter

At AIS Windshield Experts, we function according to a very strict code of conduct that ensures our customers receive only the best in services from our side. Here’s what we believe in:

  • Never replace a windshield whenever a repair is possible:
    AIS Windshield Experts believes in a ‘Repair First’ policy. As long as your windshield can be repaired, we do not advocate having it replaced.
  • Always guarantee every aspect of our workmanship and materials used:
    This is done so that our customers are provided top notch products and services.
  • Always handle all enquiries promptly:
    We understand that time is a precious commodity, and you will never find a AIS Windshield Experts professional delaying your enquiry or wasting your time. Your job remains top priority for us, each time, every time.
  • Always give prompt mobile service at customer’s home, workplace or roadside:
    Emergencies can strike anywhere, but we refuse to let them bring your life to a standstill. Our prompt services guarantee you are on your way in no time at all.
  • Always insist that our technicians are trained to international standards:
    Our team comprises of professionals who are trained and equipped to deal with all things related to automobile glass, while maintaining the highest quality of service and meeting all required safety specifications.
  • Always keep the work environment neat and clean:
    Gone are the days when you would expect a workplace to be dirty, grimy, and cluttered. At AIS Windshield Experts, we take pride in a clean work environment that helps us do a top quality job.