How to File a Cashless Windshield Insurance Claim with HDFC Ergo for Maruti Suzuki Swift

Windshield cracks have a way of showing up at the worst possible time. It’s frustrating, and you immediately start worrying about the repair cost and process. But if you are covered under HDFC Ergo motor insurance, there’s no need to panic.

With their cashless windshield claim facility, you can get your windshield repaired or replaced by a team of skilled professionals with AIS Windshield Experts without paying up front.

Here’s a detailed guide to help you understand the step-by-step process.

Step-by-Step Process to File a Cashless Windshield Claim

With HDFC Ergo Motor Insurance, the windshield insurance process for your Maruti Suzuki Swift is straightforward and hassle-free, especially when handled through network partners like AIS Windshield Experts.

Step 1: Report the Damage

Notice a chip or crack? The first thing you need to do is inform AIS Windshield Experts right away! You can call us or visit the nearest service centre. The sooner you report the damage, the easier it is to stop it from getting worse.

Step 2: Share Insurance and Car Details

Next, give us your HDFC Ergo motor insurance policy details, vehicle registration certificate (RC), and a brief note on the damage. This will enable us to initiate the process promptly.

car glass insurance claim

Step 3: Get an Inspection at the AIS Windshield Experts Service Centre

Bring your Swift to the nearest AIS Windshield Experts centre. Being an authorised HDFC Ergo partner, we will conduct a quick inspection to determine whether a safe repair is possible or if a full car windshield replacement is required.

Step 4: Claim Form & Documents Submission

We handle all the insurance paperwork directly with HDFC Ergo. Our team will help you fill out the claim form correctly and submit all necessary documents to HDFC Ergo on your behalf, avoiding errors and delays.

Step 5: Getting Your Windshield Fixed

Once the claim is approved, the windshield is repaired or replaced with genuine Maruti Suzuki parts. HDFC Ergo directly settles the bill with us, leaving you to pay only the deductible or non-covered costs, if applicable.

Documents You’ll Need Before Filing the Claim

To file your HDFC Ergo cashless windshield claim, keep these ready:

• RC / Smart Card - Proof of your Swift’s registration.
• Insurance Policy - Confirms coverage and validity.
• Driver’s Licence - For the person driving at the time of damage.
• Claim Form (Filled) - Needed to process the car glass insurance claim.
• FIR / Police Report - Only if damage was due to an accident or third party.
• Identity Proof - For KYC and verification.

Tip: Keep soft copies on your phone for faster submission.

Benefits of Choosing HDFC Ergo Cashless Claim for Your Swift

• Wide Network of Garages - Hundreds of authorised service centres across India.
• Cashless Convenience - No upfront payment; HDFC Ergo settles directly.
• Quick Turnaround - Faster approval and repair compared to reimbursement claims.
• Genuine Parts - Original Maruti Suzuki parts ensure safety and durability.
• 24x7 Support - Customer helpline and app-based claim tracking.

Things to Keep in Mind

• Check Policy Coverage - Make sure your HDFC Ergo plan covers windshield damage.
• Timely Intimation - Report the damage as soon as it occurs to avoid delays or claim rejection.
• Deductibles - Be aware of any compulsory deductible or policy-specific charges.
• Safety First - Avoid driving with a cracked windshield to prevent further damage.

Conclusion

Filing a cashless windshield claim with HDFC Ergo for your Maruti Suzuki Swift is simple, convenient and hassle-free.

At AIS Windshield Experts, we make the windshield insurance process smooth, handling repairs or replacements with genuine parts. Plus, every repair or replacement comes with a 1-year warranty, giving you peace of mind that your Swift’s windshield is protected long after the service.