Privacy Policy

Welcome to the AIS Windshield Experts website. We respect the privacy of our visitors and are committed to maintaining the security of their personal information. Our policy on the collection and use of personal information and other data is outlined below.

Personal information

1. We do not require personal information to obtain access to most of the sections of our website.

2. We collect personal information from our visitors on a voluntary basis. Personal information may include name, title, company, address, phone number, e-mail address, and other relevant data. Questions or comments submitted by visitors may also include personal information.

3. We collect and use personal information for business purposes to achieve the below:

  • To enable you to download product information, order products, and take advantage of certain other features of our website.
  • To provide information or interactive services through this website to your e-mail address or to your postal address.
  • To seek your feedback or contact you in relation to services offered through our website.
  • To process orders or applications submitted by you.
  • To administer or otherwise carry out our obligations in relation to any agreement you have with us.
  • To anticipate and resolve problems with any goods or services supplied to you.
  • To create products or services that meet your needs to the best of our ability.
  • To process and respond to requests, improve our operations, and communicate with visitors about our products, services, and businesses.
  • To allow you to subscribe to our newsletter

4. We will not use or share, both within AIS Windshield Experts and with a third party, any information collected through this website for direct marketing purposes. Owing to the nature of the Internet, we may transmit the information to AIS Windshield Experts and its affiliates in other countries for purposes other than direct marketing. These include storage, to carry out the processing detailed above, or because of where our servers are located. Do note that we do not provide or use personal information to unrelated businesses for direct marketing purposes.

5. To the extent required or permitted by law, we may also collect, use, and disclose personal information in connection with security-related/law enforcement investigations, or in the course of cooperating with authorities/complying with legal requirements.

6. We may also remove all the personally identifiable information and use the rest for historical, statistical, or scientific purposes.

7. If you e-mail us, you are voluntarily releasing information to us. Your e-mail address will be used by AIS Windshield Experts to respond to you. We will not use information that can identify you, such as your e-mail address, for direct marketing purposes.

8. In addition, we may have collected similar information from you in the past. By entering this website, you are consenting to the terms of our information privacy policy and to our continued use of previously collected information. By submitting your personal information to us, you will be treated as having given us permission to process your personal data as set out in this policy.

Non personal information

1. At this website, information sent by your web browser may be automatically collected. This information typically includes your domain name (the site after @ in your e-mail address). It may also contain your username (the name before @ in your e-mail address). Other examples of information collected by our server include the Internet Protocol (IP) address which is used to connect the visitor's computer to the Internet, operating system and platform; the average time spent on our website; pages viewed; information searched for; access times; websites visited before; and other relevant statistics. The amount of information sent depends on the settings you have on your web browser.

2. All such information will be used only to assist us in providing an effective service through this website. From time to time we may supply the owners or operators of third party websites, from which it is possible to link to our website, with information relating to the number of users linking to our website. You cannot be identified from this information.

3. We automatically receive this information from your web browser and use it to see which pages you visit within our website, which website you visited before coming to ours, and where you go after you leave. We can then develop statistics that are helpful to understanding how our visitors use our website. We use this information to measure the use of our website as well as to administer and improve it. This statistical data is interpreted by AIS Windshield Experts in its continual effort to present the website content that visitors are seeking in a format they find most helpful.

Information placed on your computer

We may store some information such as cookies on your computer when you look at our website. Cookies are pieces of information that a website transfers to the hard drive of a visitor's computer for record-keeping purposes. This information facilitates your use of our website and ensures that you do not need to re-enter your details every time you visit it. You can erase or choose to block this information from your computer (please refer to your browser settings to do so). However, do note that erasing or blocking such information may limit the range of features available to the visitor.

We use such information to provide visitors with a personalised experience on our website, to auto-populate email forms, to make improvements, and to better tailor our website to our visitors' needs. We also use this information to verify that visitors meet the criteria required to process their requests.

Security

We have implemented technologies and policies to protect your privacy from being infringed by unauthorised sources. We periodically review the same.

Third Parties

For your convenience, this page may contain certain hyperlinks to other AIS Windshield Experts and third-party web pages. In addition, you may have linked to our website from another website. Do note that we are not responsible for the privacy policies and practices of other websites, even if you access those using links from our website. We make no promises or guarantees regarding data collection on the hyperlinked pages and on websites that are not owned by AIS Windshield Experts. We recommend verifying the policy of each website you visit and contact the owners or operators of such websites in case of any concerns or questions.

Contacting us

1. We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us as detailed below. If you wish to change or delete any of the personal information you have entered whilst visiting our website or if you have any questions about our privacy statement, e-mail us at  customercare@windshieldexperts.com.

2. If you are concerned about our use of your personal information, please contact us at  customercare@windshieldexperts.com  with the subject line, "Privacy”.

3. If you would like to contact us, you can do so by e-mailing us at customercare@windshieldexperts.com

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