The Complete Guide on FASTag


By  AIS Windshield Experts

Category:  Other Services

FASTag Service

FASTag is an electronic payment system that saves time at toll plazas. To use it, the team at Windshield Experts helps you ensure  the FASTag sticker is properly fixed on your car windshield. This article covers where and how   the FASTag should be placed, along with activation, recharge, and transaction tracking. Keep reading to learn the step-by-step process of fixing the tag at the optimal location for cashless toll payments on the go.

What is FASTag?

FASTag is an electronic toll collection system in India operated by the National Highway Authority of India (NHAI). It employs Radio Frequency Identification (RFID) technology to enable automatic deduction of toll fees from the prepaid or savings account linked to the FASTag without requiring vehicles to stop at toll plazas.

Process we follow while Sticking the FASTag

  • Register the FASTag ID with your vehicle number to activate it before first use.
  • Ensure your FASTag account has sufficient balance for deductions. You can recharge it online via net banking, UPI, Paytm, etc.
  • Link the FASTag with a valid bank account for automatic recharges whenever the wallet balance goes below a threshold.

What are the Benefits of Using FASTag?

  • Saves time at toll plazas with no need to stop for cash transactions
  • No need to carry cash while travelling on highways
  • Get alerts on low balance to avoid getting stranded
  • Online recharges offer flexibility
  • Discounts/cashbacks offered at certain toll plazas

Documents Required for FASTag Registration

To get a FASTag account and tag issued, you need to provide the following documents for registration:

1. Registration Certificate (RC) of your vehicle

The vehicle's RC is required to link the FASTag with its registration number. It should contain details like registration number, chassis & engine number, owner's name, etc.

2. KYC documents 

As per Indian government norms, Know Your Customer (KYC) documentation is required for opening any bank account for financial transactions. So, you need to submit identity and address proof documents with the FASTag registration form. Some accepted KYC documents are:

  • Aadhaar card
  • Voter ID
  • Driving license
  • Passport
  • Utility bills like electricity, water, gas, etc.

3. Passport size photos

You need to provide a recently clicked passport-size photograph with the FASTag application form. This would also be used for identity verification.

4. Vehicle Documents

If your vehicle is under any bank finance, you may need No Objection Certificates (NOC) from the financing institution to get a FASTag.

Therefore, along with the application form, you need to submit your vehicle papers, KYC documents, passport photo and NOC, if applicable. The process is fairly simple and can be done completely online or at points of sale outlets of participating banks.


Getting a FASTag service for your car is quite easy. Visit the nearest AIS Windshield Experts locations with registration papers to get it activated. In case your FASTag windshield gets broken or stops working, replace it promptly for hassle-free toll payments. For FASTag replacement, you can visit the nearest windshield replacement centre, AIS Windshield Experts.


Q1. How to stick FASTag?

Before sticking the tag, clear dirt, oil or debris off the windshield and dry it thoroughly. Fix the tag high up on the windshield from behind using the provided transparent sticker. Place it at a specified angle and press firmly for 30 seconds to stick properly. Avoid metallic surfaces.

Q2. Where should I stick FASTag?

FASTag needs to be stuck on the top-inner side of the windshield in your vehicle. It should be affixed upright at a location approved by NHAI. Refer to the instructions booklet provided for the exact placement area and method. Place it clear of the wiper blade, so it doesn't get scratched or damaged.

Q3. What are the documents required for FASTag registration?

The documents required for FASTag registration are vehicle RC (registration certificate), KYC documents like an Aadhaar card, driving license or utility bills, passport size photograph and vehicle NOC if financed by the bank.

Q4. How can I log in to FASTag? 

You can log in and log in to your FASTag account using your user ID (generally vehicle registration ID) and password created during the account opening process. Login to the issuer bank's net banking account or website to manage your linked FASTag prepaid account and check your balance and toll usage statements.

Q5. What are the benefits of using FASTag?

FASTag offers benefits like time savings, fuel savings, cashless toll payments across India, online recharges, SMS alerts for transactions, discounts/cashbacks on usage, and hassle-free passage through dedicated lanes at toll plazas. It makes road travel frictionless.

Q6. Can I use my Paytm account for FASTag?

Yes, Paytm offers the option to buy FASTag and directly link it to your Paytm wallet account for seamless automatic payments at toll plazas across national highways. Just log in to the Paytm app and look for the FASTag option to apply.

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