Cars are supposed to look good when running on the road. It’s a “worth it” moment when your car can turn a head or two. A lot goes into making the cosmetic frame of the car very appealing. The auto glass takes more than half the space when it comes to the looks of the car. Therefore it is common sense to keep your auto glass in pristine condition if you care about how your car looks. Like in the case of us humans, it’s not just the looks that are important. There are other things that an auto glass or windshield contributes to the overall experience of driving a car. Safety is one thing that good glass ensures. It gives the rigidity and the protection that is needed to a car frame. For an improved version of these attributes, you need to make sure that you choose an auto glass manufacturer that gives you the best-quality glass as well as the services related to it. In this article, you will find five facts that should be kept in mind while looking for an appropriate auto glass manufacturer.
Experience and Training
Repairing or replacing a windshield or other car windows needs competence, sophistication, and expertise. It is the first and foremost thing to look at when selecting an auto glass manufacturer. It is a smart choice to ensure that you are handing your prized possession to capable and trustworthy hands. Training is the foundational stone for a spotless experience in this area. Before selecting, make sure you check how well-trained their technicians are. You should also ask questions about things that nudge you in the right direction such as the rigorousness of their training, the test mechanism to put their skills under observation, their history in this business, etc. All these things will help you find the most suitable manufacturer. Any leniency or mildness while finding the answers to the aforementioned things will lead to you putting yourself and the people around you at risk. This is because a poorly done job on the auto glass can result in unfavourable experiences and unexpected mishaps.
Quality of the Adhesive Material
The adhesive material that holds your auto glass in place is the most crucial aspect of the whole installation process after the experience of the technicians. This adhesive material needs to be of the best quality to ensure that your windshield stays in place under extreme conditions. There are various types of adhesive materials available in the market and what quality adhesive the auto glass manufacturer uses says a lot about their credibility. Earlier, silicone-based adhesives were used, but now it has been superseded by polyurethane, which is supposedly 90 times stronger than the former. Make sure you see that only polyurethane adhesive is being used; otherwise, you should not go for that particular manufacturer.
Warranty and Other Services
A warranty helps in strengthening the customer-manufacturer relationship. It is aimed to provide a sense of trust between the two parties. The warranty is also proof that the manufacturer stands behind the quality of the material as well as the work provided. A top-class auto glass manufacturer will always offer a certain period long warranty on their products and services. If a company doesn’t offer any such warranty, then it’s better to keep looking for better options. It’ll also help you manage the funds more easily since the cost of repairing or replacing an auto glass can be pretty hefty sometimes. Another cherry on the cake can be various small services that the company provided to make the overall customer experience delightful. Good Manufacturers offer other value-added services like car cleaning, tinting, wiper replacement, and fluid replacements. This will save you from looking for other places to get the mentioned things done.
Equipment and Work Ethics
To do such an intricate job with precision and cleanliness, the technicians need the right set of tools and equipment. The overall work environment of the manufacturing company can tell you a lot about your present and future experiences. You can rest assured if you see the usage of high-quality tools and the best equipment available to do the job. Factually speaking, it takes two technicians to apply the automotive glass correctly. Another thing that gives assurance is the use of gloves by the workers and technicians to avoid oil, dirt, or anything that reduces the power of the adhesive once in contact.
Happy customers can become a business’ most successful sales team and its biggest advocates. Customer service is like a backbone for a business. The business that provides good customer care service stands straight and strong to make the experience of its customers delightful. Many times, the call centres are an utter disappointment with people who have no knowledge about the issues. An auto glass manufacturer that provides a personalised customer experience with a robust team of people makes it very easy to deal with any uprising issue that needs immediate attention.
Does your car’s auto glass need expert help? Get in touch with AIS Windshield Experts for top-quality auto glass, sourced directly from our parent brand – Asahi India Glass Limited and equally exceptional windshield repair and replacement services offered by company-trained technicians. Wheel into any one of our 80+ service centres or contact us for doorstep services. Get in touch today!